Accessibility Statement

1. Our Accessibility Commitment

Our objective is to provide a website experience that supports access to insurance information for as many people as reasonably possible, including visitors with visual, auditory, physical, cognitive, and neurological disabilities.

We recognize that accessibility is an ongoing process involving website design, content, functionality, and user feedback.

2. Accessibility Standards

Cedar Shield Insurance uses the Web Content Accessibility Guidelines (WCAG) as a reference for improving website accessibility.

Our accessibility improvement objective is to work toward WCAG 2.2 Level AA, where applicable and feasible.

This statement does not represent a certification that every page or component currently conforms to WCAG 2.2 Level AA.

More information about these standards is available from the World Wide Web Consortium (W3C) .

3. Accessibility Considerations

As we develop and maintain our website, we aim to consider accessibility practices including:

• Clear and understandable navigation structures.
• Descriptive headings and meaningful page organization.
• Text alternatives for informative images.
• Appropriate color contrast and readable typography.
• Keyboard-accessible navigation and interactive elements.
• Visible keyboard focus indicators.
• Descriptive links and properly labeled forms.
• Responsive layouts supporting different screen sizes.
• Compatibility improvements for assistive technologies.
• Reduced-motion preferences where applicable.

These are design objectives and do not constitute a claim that every feature has been fully implemented or tested.

4. Assistive Technologies

Visitors may access our website using assistive technologies such as screen readers, screen magnification software, keyboard navigation, and browser accessibility settings.

The functionality of individual features may vary depending on the browser, device, and assistive technology used.

5. Third-Party Services

Our website may incorporate third-party services such as appointment scheduling tools, insurance application platforms, forms, or external websites.

These services may have accessibility characteristics different from those of cedarshieldinsurance.com.

If you encounter an accessibility barrier while using a third-party service linked from our website, please contact us so we can explore an alternative way to assist you.

6. Alternative Access to Information

If you experience difficulty accessing information on our website, please contact us.

We welcome requests for assistance accessing insurance information, understanding available services, or communicating with our team.

We will review reasonable requests for alternative communication methods and accessible formats consistent with applicable law.

7. Reporting an Accessibility Issue

We welcome feedback about accessibility barriers or difficulties encountered on our website.

When contacting us, it is helpful to include:

• The webpage or URL where the problem occurred.
• A brief description of the accessibility issue.
• The device or browser used, if you wish to share it.
• The type of assistance or information requested.

You do not need to disclose a medical diagnosis to report an accessibility issue.

8. Continuous Improvement

Accessibility considerations are part of our ongoing website development process.

As website content and technology change, we may update layouts, navigation, forms, and other components to improve usability.

We value visitor feedback in identifying opportunities for improvement.

9. Contact for Accessibility Assistance